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Bilbao, Spain – September 15, 2004 – IBS Software Services (IBS) today launched its new-generation Cargo solution – SmartCargo at TIACA’s 22nd International Air Cargo Forum and Exposition here in Bilbao. SmartCargo is a web-based solution that comprehensively meets the needs of the core cargo operations of airlines.SmartCargo is an effective tool for cargo capacity management, tracking, pricing, AWB stock control and ULD management. It enables accurate estimation of available cargo capacities using historical information, increases revenue through better management of available capacities, maintains integrated cargo tariffs helping airlines to price their services better. It provides up-to-the-minute information on shipment status and facilitates communication of shipment status to the supplier/customer. It also gives customers direct access to airline services via the Internet. Significantly, the system minimises errors in data capture that translates into substantial savings in time and cost.Associated with the launching of SmartCargo, Mr. V K Mathews, IBS Chairman and Managing Director was all praise for the team that came up with this innovative product. He said, “SmartCargo is a futuristic solution that supports the integrated management of cargo reservations and ground operations of modern cargo carrying airlines. Built on technologies that offer scalability, it can be customised to meet current and future business needs”. SmartCargo is a product that has understood the needs of the airline cargo industry and has delivered a very user-friendly solution.Whilst SmartCargo is capable of interfacing with a multitude of airline systems, it also facilitates in providing information to Departure Control, Load Balancing, Revenue Accounting, Financial Accounting, Passenger Reservation and Customs. Peter Cefai – (COO, IBS-Europe) said, “With this launch of SmartCargo, IBS has established itself as a new generation cargo and logistics solutions provider. In fact, IBS has combined domain vision and path-breaking ideas with technology expertise and domain experience, to create a cost-effective solution to solve business challenges of today and tomorrow”.IBS recently partnered with Cendant Travel Distribution Services (TDS), a division of Cendant Corp. for the marketing of IBS’ new generation Passenger Services System designed to replace legacy technologies. IBS domain expertise was key to implementing a sophisticated new generation cargo terminal operations system for the Emirates Group and implementing a comprehensive mail management system for Qantas Freight. About IBS Software Services IBS Software Services is a world-class provider of software solutions to the global travel, transportation and logistics industry. IBS has business operations in USA, Europe, Middle East and Asia Pacific, and Group companies operate out of USA (Atlanta), Europe (London), Middle East (Dubai), Asia Pacific (Sydney) and India (Trivandrum). IBS has a large offshore software production and competence development center situated in India, which is SEI CMM Level-5 assessed, and ISO 9001:2000 and ticket certified. The global clientele of IBS includes major corporations like British Airports Authority, Air Canada, Emirates, Dubai Airport, Swiss, Qantas, SITA, EDS, Shell, GulfShare, and Qatar Airways. More information about IBS can be found on the web at http://www.ibsplc.com. Media Contact: Pradeep P. Suthan Head-Corporate Communications Tel: +91-471-2700080 Email: pradeeps@ibsplc.com